Delivery & Returns

Delivery:

We offer two men delivery to a room of your choice including flats and assemble for additional only £20. Our team will unwrap and assemble sofa for you. Please note we are unable to take packaging away with us but our staff will happily place them in place of your choice. 

If you do not wish to pay an extra £20 we will deliver your item to front door of the house or apartment building (we will not take it upstairs) without additional payment. Please note in that case your item will not be carried inside your house nor assembled by our team.

After purchase please make sure you send us your phone number as we always call before to arrange delivery date and estimated time with yourself. Customer needs to ensure that items are checked on delivery before accepting them. Drivers Will Take Photos and Obtain Signature as a proof of delivery. Please note if you decide not to check item before signing delivery note we will assume item was deliver without damages. 

Due To size and weight of the items please make sure that there is enough space leading to room where you want item to be placed inside your house

Corridors, stairs and walls should be free of any obstruction just for that short time when we attempt delivery. Our teams take extra care while delivering but please note we are not liable for accidental damages that might occur during the delivery due to lack of space. 

We do not deliver to Northern Ireland.

You can also collect your sofa from our London Gatwick Unit. Please call first.

Returns:

- We Would Love Everyone to Keep Our Products But We Completly Understand That Returns Are Part Of Online Shopping Experience. Due To Size and Weight of The Item We Know That It Might Be Difficult For Our Customers To Arrange Return Of The Product Thats Why We Offer Plain And Simple Return Service. 

- What We are asking in return is honesty and Fair Treatment As We Will Hope To Resale Item as a brand new after having it returned Therefore items that are showing signs of wear might not be considered for return. By Consumer Law Items Returned as a change of mind should be brand new. 

- Even If Delivery Is Free We All know There Is no such thing as free delivery its just included in item price and return postage will include partially cost of initial delivery. Whole Return Cost is paid by Buyer.   

- Buyer If wishes can return item to our depot on their own notifiying us prior to that. 

Return Request Must Be Filled within 30 days of delivery, 

 

Cost Of Returns Per Item Using Our Delivery Service. 

- Corner Sofa, 3+2 Seater, Sofa Beds  - £69England/Wales £89 Scotland/Cornwall/North Wales

- 3 seater, 2 seater, Armchair, Cuddle chair - £49 England/Wales £69 Scotland/Cornwall/North Wales